Return Policy
If you are not satisfied with your purchase on paffshoes.it , you can return the products within 14 days of receiving your order.
Return Conditions:
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Products must be unused, unwashed, and in the same condition in which they were received.
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All original labels must be present.
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The product must be returned in its original packaging.
Return Procedure:
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Contact our customer service via email at
info@paffshoes.it indicating the order number and the reason for the return.
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We will send you instructions on how to proceed with the return.
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Ship the product to our address that will be provided to you via email.
Return shipping costs are the responsibility of the customer, unless otherwise indicated.
Refund Policy
When the refund is made:
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Once we receive and inspect your returned product, we will send you a notification email.
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If the return is approved, your refund will be processed within 7 business days and credited to your original payment method.
Partial Refunds:
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In case of products that do not comply with the return conditions, we may apply a deduction from the refund.
Non-Returnable Products
Some items cannot be returned, including:
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Products on sale or special promotions (except for defects).
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Gift card.
